Following the successful launch of our first municipal tax platform in Richmond Hill, we are thrilled to announce that FrontDoor Portal is officially live at the City of Vaughan! 

This marks our second major implementation, and we couldn’t be more excited to help the City modernize its property tax experience. 

A New Era for Vaughan Taxpayers 

The City of Vaughan is known for its commitment to being a “Smart City,” and the launch of FrontDoor Portal is a major step forward in that mission. Residents in Vaughan now have 24/7 digital access to their tax information, moving away from traditional paper-based processes and into a seamless, modern interface. 

With the new Vaughan FrontDoor Portal, users can: 

• View Real-Time Account Details: Instant access to balances and payment history. 

• Go Paperless: Sign up for e-billing to receive tax notices directly in their inbox. 

• Self-Service Statements: Download tax certificates and statements with one click. 

• Manage Multiple Properties: View and manage all accounts under a single login. 

Building on Success 

Our mission with FrontDoor has always been to bridge the gap between complex municipal back-end systems and the user-friendly experience that modern citizens expect. Seeing the platform scale from our first implementation in Richmond Hill to a city as large and dynamic as Vaughan is a proud moment for the entire DesTech team. 

We want to extend a huge thank you to the dedicated team at the City of Vaughan. Their collaboration and forward-thinking approach were instrumental in bringing this portal to life. 

What’s Next for FrontDoor? 

With two successful city-wide launches under our belt, the momentum is just beginning. We are actively working with other municipalities to bring the FrontDoor experience to their residents, and we can’t wait to share more “Go-Live” news soon! 

Are you interested in seeing what FrontDoor can do for your municipality? Whether you’re looking to reduce call volumes, increase e-billing adoption, or simply provide a better experience for your taxpayers, we’d love to show you a demo. 

Contact Us to schedule a conversation. 

About FrontDoor 

FrontDoor™ : One secure platform, a growing suite of powerful tax apps. From our established Portal to the next generation of tools like Insight and Link, we’re automating the property tax lifecycle from the ground up