FrontDoor’s Property Tax Portal Application provides accessible self-service modules that enhance efficiency and enable smooth communication between taxpayers and tax authorities.

The Property Tax Portal Application consists of two modules:

TAX PORTAL MODULE (TPM)
A customer facing module designed to allow taxpayers to easily access and manage their property tax-related information and services. The TPM is a self-service tool that enables Account Holders and reduces the burden on Municipal staff.

Features and Functionality:

• View
• • Tax Account Balances
  • Taxes In Arrears
  • Tax Levies
  • Current Value Assessment
  • Tax Receivables Report
  • Pending Transactions
  • Tax Bill
• Request
  • Request Mailing Address Change
  • Request Agent Change
  • Request Payment Plan Change
  • Request Name Change
  • Register for eBilling
• Purchase
  • Purchase Tax Statement
  • Purchase Tax Bill Reprint
  • Purchase Tax Certificate
  • Purchase Tax Receipt

PORTAL SERVICE MODULE (PSM)
A Municipal administration console used by City staff to manage, monitor, customize and control the Tax Portal Module.

Features and Functionality:

• Management
  • Portal Configuration
  • Announcements
  • Page Guides
  • Custom Text
• Monitoring
  • Activity Logs
  • Access Logs
  • Error Logs
• Reporting
  • Dashboard
  • Taxpayer Activity
  • Job Logs
  • Data Refresh